Managerial skills crisis is real.
The entire point to have this level of communication is to delegate some challenges with the effectiveness of other teams so they can be solved.
I see a lot of managers who had been to a training and two and react in a very text book way.
This is not a natural conversation and they actually show they can’t handle the topic.
It is like talking to robots.
This is why managers need to learn to be empathetic and, instead of over-promising, they need to first start assessing the situation.
Once they made changes, they can reach out with more promises.
But this is not learned in the textbooks, the skills needed to be a good manager and a good leader are hard to develop.
Some people can do it easier and faster than others.
As manager, try to reflect on your style and not only ask for an honest feedback, but self assessment is sometimes the best tool.
You can also look at the book the situational leadership.