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Chaos vs process

 When doing a handover, you need to have a process! I have seen many times how things go wrong. The right person didn’t document everything. The person who receive the handover didn’t know what to do. And this resulted in a formality that was never completed. It is a recipe for a disaster.

When you have a process you need to follow, it limits you, but this constraint is a good thing. You know what you need to do, tick some boxed and move on.

Then you and the other person will be satisfied with the end result.

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